Google to Place AI-Powered Virtual Agents in Call Centres
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The software is called "Contact Center AI" which will install "virtual agents" that will be the first to pick up the phone when a customer connects to a call centre.
from Top Tech News- News18.com https://ift.tt/2uMBSHv
The software is called "Contact Center AI" which will install "virtual agents" that will be the first to pick up the phone when a customer connects to a call centre.
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